Erborian creates every product with care so that you can have beautiful skin today, and better skin tomorrow. We understand that due to being an online only brand with complexion make-up, it may be difficult to know whether our BB and CC Creams will be the right fit for you.
Should you choose to return a product within 30 days of purchase, we will happily refund the purchase price to the credit card used for the purchase.
Purchases of Merchandise made through the Erborian website, usa.erborian.com, can be returned by mail.
Please note that all items purchased on SALE are final and cannot be returned, exchanged or refunded online regardless of purchase date.
All returns must include the original receipt.
Only applicable for purchases made on the Erborian website, usa.erborian.com.
If you believe you were overcharged for an item, please contact our customer care team at 1-866-464-3358 anytime Monday through Friday, from 9AM to 5PM EST, or send us an email at USCustomerService@Erborian.com, and we will refund any difference between the price charged and correct retail price.
A written copy of this policy can be provided upon request. Erborian reserves the right to modify its return, refund and exchange policy at any time, without notice.
